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Why do you need a Custom Contact Us Form?

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If you ask me for one single most important aspect that is very easy to change on every website and creates a lasting impression on your visitors I would say "Contact Us Form ".
Other approaches such as linking Contact Us text to your email address is not recommended as many visitors to your website do not have their default email client set up on their computer correctly and may easily end up failing to contact you. Secondly, spammers love to harvest unprotected email addresses embedded in html using automated web spiders. Thirdly, if they contact you by email,  you cannot specify the initial information that you need.

The contact form should be simple, easy to navigate and to fill out. The worst thing you can do is make it difficult for a new prospect to contact you or distract them with too much information on contact us pages.

If you really need a quick, cheap and temporary solution, then go with a default Joomla Contact Us Form? Default Joomla Contact Us forms are not as flexible and thank you page cannot be specified but it will work until you are ready to complete the following:

  1. Determine what information is needed from the visitor. Ask for  all the information you may need but try not to overwhelm the visitor. In some situations, you may want to keep questions general or very specific based on your products and services.
  2. Decide what information you absolutely need to have so that these fields will be set as required. It's good to make as little information required as possible.
  3. Build your form. If you need help building your contact form and thank you page, please be sure to contact us :) Typically we'll design both for $160 (4 hrs).  Additionally, this type of form implementation allows for automated storage of form submissions in a database table which you may later export into an excel file.
Bonus: Joomla Default URLs are not nice looking so it's highly recommended that you use friendly URL variation such as http://www.ogosense.com/contact-us/ Additionally, set up Google Analytics Goal for your Contact Us Form Funnel to measure how it's performing and see what you may do to improve conversions.

Do you have your own recommendations on improving visitors conversions quickly and efficiently? Please share them in the comments sections.

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Ogy Nikolic | Managing Director | OGO Sense | www.ogosense.com | Send Me A Quick Message
US tel.+1 (617) 418-4646 | UK tel. + 44 20 7617 7508 | skype: ogosense 

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