|
Client Support Login
Phone: +1 (617) 418-4646
Email:
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Skype: ogosense
|
(good way to test our
services)
|
Monthly Maintenance Clients
|
Free Initial Consultations
(generally up to 30 min)
|
|
|
|
Private Client Support Account
|
|
|
|
Skype
support: ogosense 
|
$40/hr
|
|
|
Regular Phone
Support: +1 (617) 418 - 4646
|
|
|
|
Email
support:
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
|
|
|
|
Regular
Office Hours (Mon - Fri 8AM - 4PM EST)
|
|
|
|
24/7
Emergency Responder
|
|
|
|
Full Scale
24/7 Live Support 
|
|
Special Contract Required
|
|
On-site
Consultations, Support & Training
|
|
|
|
Joomla Site
Transfer to OGO Sense
|
|
|
|
Weekly
Project Status Reports for Ongoing Projects
|
|
|
|
Training
Related to Installed Functionalities
|
|
|
|
Security
Updates of Joomla Core and Addons
|
|
|
|
Technical
support for end of life Joomla 1.0 (Until Jan 1,
2010)
|
|
|
|
Real Time
Web Site Changes (Super Administrator Level)
|
|
|
|
OGO Sense
Hosting
|
|
|
|
Dedicated
Server only to your site - full coverage
|
|
|
|
Running
Joomla within your own data center - full coverage
|
|
|
|
FTP Account
for for uploading large documents, files, images
|
|
|
|
Security
|
|
|
|
Disaster
Recovery Plan
|
|
|
|
Backups
|
|
|
|
Backup of
the Entire Site
|
|
|
|
Web Site
Reporting with Google Analytics
|
|
|
|
Business
Email Accounts
|
|
|
|
Billing
Increments
|
In 1 hour increments (4 hr min)
|
In 15 min increments (1/2 hr min)
|
|
Billing Terms
|
|
|
|
Joomla
Development
|
|
|
|
Annual
Maintenance Agreement
|
|
|
