The following Payment Terms of Service are valid for all OGO Sense clients. These terms are subject to change without warning and should be read prior to each order the client places with OGO Sense.
Development Terms
OGO Sense provides development estimates that are valid for 3 months.
Estimate amounts are non-negotiable.
All estimates are fixed cost amounts.
The estimate is considered approved after a 50% deposit is made. No work will be started before the initial deposit is received. The remaining balance is due after the site is released.
OGO Sense reserves the right to, considering client’s payment history, require a full initial payment for the estimate approval.
If 50% deposit is made and the work is started, any change of scope or adding new functionalities by client will be charged additionally at regular hourly rate of $100. These charges will be billed to client upon project completion.
If the website is not released within the 3 months of the project start due to client's unavailability, client not providing content or due to client's personal issues, client agrees to make the remaining payment.
OGO Sense offers 1 month free maintenance trial after the website is released. During this time, OGO Sense will fix any issues that may occur, and the client will have a time to decide whether the site will stay on OGO Sense server and maintenance.
The client is entirely responsible for editorial content on the website. If client cannot provide the content on the specified schedule, payment is still required and OGO Sense will publish the website with demo content.
If the website is not released within 6 months of the project start, the client agrees to pay for regular Joomla maintenance of $79.99/mo.
The client agrees to make a full payment before the site is transferred to another host.
The client is responsible for the cost of domain name, SSL certificate and its setup, cost of images and extensions used on the website.
During the development time OGO Sense will keep the client updated by sending him weekly project status reports.
OGO Sense reserves the right, and the client agrees, to assign subcontractors to project to insure that the terms of this agreement are met as well as on-time completion.
Maintenance Clients Terms
OGO Sense regular hourly rates are $100.
OGO Sense provides 50% discount hourly rates for maintenance clients and they are $50/hr.
All OGO Sense clients can prepay for certain blocks of time.
Website software updates are mandatory for security reasons for the site in development and will be billed to client at hourly rate for maintenance clients of $50.
OGO Sense sends the invoices for site maintenance and development at the beginning of the month for previous month and they are NET15.
Payment plans may be worked out under special circumstances.
Annual maintenance renewals include 10% discount. In case of maintenance termination no refund will be available for the annual payment.
Client’s website will be suspended if the payments are not made regularly. The client will be warned about suspension 7 days in advance.
Maintenance clients can switch between different maintenance plans. Pre-existing conditions are not covered by new maintenance plans.
Invoices sent to clients are considered approved, unless the client complains within 30 days of the invoice date.
Refund Terms
If you are not 100 percent satisfied with our service, we will refund your last month's technical maintenance fee. To receive this refund, you must email our billing department and submit a refund request and termination of services. Refunds are limited to technical maintenance services. Other products and services including but not limited to: domain names, SSL certificates, images, template designs, extensions, custom coding, Internet marketing are not refundable.
No refunds are available for annual maintenance payments.
General Terms
Fees are quoted and payable in US dollars.
Statements are sent twice per month, or more often if necessary.
Clients are able to review their billing information and make payments at any time in OGO Sense client portal, at https://www.ogosense.com/clients/
OGO Sense allows payments using different payment sources like: Check payments, Credit cards, Debit cards, PayPal and Wire Transfer. Wire Transfers may take more time than usual so the project will not be started until the transfer is received and cleared.
OGO Sense may provide notices to clients by posting them on our website, or by sending them to an email address that client previously provided. Website and email notices shall be considered received by client within 24 hours of the time posted or sent.
By making a payment to OGO Sense client agrees to Payment Terms of Service.
If you have any questions and/or comments about our Payment Terms of Service please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..