Case Studies

nclc-case-studies

National Consumer Law Center®

Project Year: 2014
Project Timeframe: Ongoing
About: The nonprofit National Consumer Law Center® (NCLC®) uses its expertise in consumer law and energy policy to work for consumer justice and economic security for low-income and other disadvantaged people, including older adults, in the U.S.
Organization Size: 50+
Company Location: Boston, MA
Founded: 1969

Introduction

NCLC already completed three projects with OGO Sense when it came time to redesign and migrate of their main website. Considering that OGO Sense did a fantastic job with previous projects, it was logical to continue using a trusted provider for this major project.

Problem

There were many issues with the former NCLC website. The home page was rather busy and it was hard to navigate to other pages from it. Because of navigation issues and a lot of different content, It was also not clear who the target audience was when first visiting the home page. Additionally, the website was Joomla 1.5, a version of Joomla no longer supported. The website was not responsive while the number of smartphone and tablet visitors were increasing from day to day.

Solution

After completing the discovery process, our solution was to:
  • Meet the needs of growing smartphone and tablet audience with responsive design.
  • Improve website administration with easier and more user friendly Joomla 3 interface.
  • Improve website security and continuity by completing website migration from Joomla 1.5 to 3.
  • Better meet the needs of target audience with home page redesign.

Results

The following comment sums up the best what results were achieved with the website redesign and migration:
“I'm sure you're getting compliments from everyone, but I thought you all should know that not only do I think that the website is outstanding, but my father-in-law who is a software developer and website designer-type (and is in town visiting) thinks it's "beautiful."  Nice work!”

Client Testimonial

“We like the look and feel, functionality, user friendly back end and mobile friendly features of our new website. OGO Sense team is very, very responsive and knowledgeable team. High quality work delivered in timely manner. Keep doing what you're doing.”
Svetlana Ladan and Jan Kruse, National Consumer Law Center